Zoe's Cruise and Tours LLC
Privacy
Policy
We believe transparency is the foundation of trust. Here is exactly how we handle your data.
This Privacy Policy explains how Zoe's Cruise and Tours LLC ("we", "us", or "our") collects, uses, and protects information when you visit zoescruises.com (the "Site").
1. Who We Are
Zoe's Cruise and Tours LLC operates Zoe's Cruises, an informational website presenting cruise offers and travel information. For any privacy-related enquiries, please contact us at info@zoescruises.com.
2. No User Accounts
This Site does not offer user registration or personal accounts. Visitors browse the Site anonymously. The only administrative login exists exclusively for our internal team and is not accessible to the public.
Future notice: If we introduce user registration in the future, this section will be updated accordingly, and users will be informed prior to any changes.
3. Data We Collect
3.1 Contact Form
When you submit our Contact Form, we collect:
- Full Name
- Email Address
- Message content (as provided by you)
This data is used solely to respond to your enquiry. We do not sell, rent, or share this information with third parties for marketing purposes.
3.2 Analytics Data
We do not currently run any analytics or tracking service on this Site. If we introduce one in the future, it will only activate for visitors who opt in via our Cookie Preferences, and this policy will be updated accordingly. For transparency, here's what such a service would collect:
- IP address (anonymised)
- Browser type and version
- Pages visited and time spent
- Referring URLs
- General geographic location (country/city level)
4. How We Use Your Data
| Data | Purpose |
|---|---|
| Contact Form (Name, Email) | Respond to your enquiry |
| Analytics data | Improve Site performance and UX |
5. Data Retention
Contact Form data
Retained for up to 12 months from the date of submission, unless a longer retention period is required by law.
Analytics data
Not applicable — no analytics service is currently active on this Site.
6. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:
- HTTPS encryption across the entire Site
- Access controls limiting data to authorised personnel only
- Regular security reviews of our infrastructure
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Third-Party Services
7.1 Hosting
Our Site is hosted on third-party infrastructure. Our hosting provider processes data strictly on our behalf and is contractually bound to protect it.
7.2 Analytics (Not Currently Used)
We do not currently use Google Analytics or any other analytics/tracking service. This section will be updated if that changes, and any such service will only run for visitors who opt in via Cookie Preferences.
7.3 External Cruise Data APIs
Cruise pricing and availability information displayed on this Site is sourced from third-party APIs. We do not share your personal data with these providers.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ('right to be forgotten')
- Object to processing based on legitimate interests
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at info@zoescruises.com.
9. Children's Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
Questions about this policy?
info@zoescruises.com